safeway delivery complaints

I was very upset!! After today's experience with urgency around customer and satisfaction. I am sorry to say these bear claws have no redeeming quality. Review #2406119 is a subjective opinion of poster. Either way need to pay closer attention to my receipts when I shop at all stores. It is very adequate for our needs. Consumers complaining about Safeway most frequently mention customer service problems. Today I experienced the magnitude of Safeway associates being the most important in your organization. 26 Reviews (703) 948-1080 Website. Consumers complaining about Walmart Grocery Delivery most frequently mention customer service problems. Please provide the following information (* Denotes required field). Maybe you shouldn't offer delivery. Review #2344872 is a subjective opinion of poster. Safeway is located at 1450 SW Erie St where you shop in store or order groceries for delivery or pickup online or through our grocery app. The Bear Claws in the packaging box are sized significantly smaller than any previous purchased, each pastry was sealed on edges, the almond filling was very minuscule and withered. Customer Support Center, M.S. besides, both of them never even apologized for the mistake.. 10 minutes to load your truck. Simran came to talk to me, crossing both of her arms around her chest, telling me that the policy is only honor price for 1 pack if the scanning price is higher than the price tag. Looking for a grocery store near you that does grocery delivery or pickup in Oak Harbor, WA? The latest complaint home delivery was resolved Mar 19, 2021. Good selection, good staff and they rotate stock in a timely manner." Client: [protected]. I called again and now maybe 8 pm to 9 pm. then Simran responded that price and promotion are the same (how?!?) My concern was if it was not safeway staff's fault for putting up the promotion sign to mislead customers, then who's fault was that?? Even though heavily advertised it may have not sold. Do you have something to say about Safeway? It was actually a very small issue at the beginning, but the staff and manager made it become a huge mess and upset me so much! Schedule the delivery Get your groceries in as little as an hour, On November 4th, 2020 I purchased a bottle of Lucerne Hazelnut Sugar Free Coffee Creamer. Safeway online grocery delivered in as little as 2 hours. 1,152 customer ratings. Rude and unprofessional store manager w/out a mask, Ruined Christmas dinner - Poor quality of meat, If you wish that your prior post be removed, submit a notarized letter, Being treated like a second class citizen, Questionable people hang out in the parking lot at night. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. You know I've been shopping at your store and the one across the street now for more then 5 years and these card reader problems are ongoing, for some reason you guys can't seem to get them to work, I'm in a lousy mood as a result this and honestly I would rather be doing other things. Try it out for the first time for free, and get your essential Safeway groceries delivered fast 2. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. 69 reviews from Safeway employees about working as a Delivery Driver at Safeway. The "anti-tipping" policy regarding delivery drivers makes the pressure of how much to tip nonexistent. I do not have another email address, so I'm lost as to what to do next. © 2004-2021 ComplaintsBoard.com. All other Safeway stores and their people have been great. What happened? Review #1946306 is a subjective opinion of poster. Though this service is very convenient to use, after the first usage you will have to pay a delivery fee of about $3.99/$5.99 to $7.99 and pay a tip for the delivery person. Safeway complaints contacts. Walmart Grocery Delivery has a consumer rating of 1.65 stars from 39 reviews indicating that most customers are generally dissatisfied with their purchases. On 12/23 I went into the store to... Several employees including some managers have been exposed to covid 19. On March 5th, I purchased a box of freshly baked "Bear Claws" from our local Safeway store. Think again. Usually the "I'll look into it". All rights reserved. ", "Wouldn't recommend this delivery service to other customers. Your pharmacy had on... Perhaps I'm spoiled because I grew in Utah and shopping at Albertsons. Get Safeway delivered in 3 easy steps Order fresh groceries online Shop at Safeway from any device. Safeway - Email Delivery › Customer reviews; Customer reviews. Phone call person was Michelle. Maybe I just haven't been "woke" yet! The best grocery delivery services have been essential for many people during the COVID-19 pandemic, especially for those in quarantine. Simran then grabbed some other Safeway employee and started gossiping about me right in front of the checkout, while Sipho was voiding the $8.99 beef jerkey packages that I scanned. Make shopping easy with the Safeway Grocery Delivery app. It is now 10:30pm and my food has not been delivered!! Green onions old produce slimy I am a loyal shopper at Safeway. She refused to give me her name and told me that "I never complain about anyone so I dont know, just figure it out yourself." Free delivery on your first order of $35 or more. No salvaging them. Anything you can do to help me would be great. I was scheduled for a delivery (Order #2542****) this date (2-22-21) between 5:00pm and 9:00pm! Hiding negative complaints is only a Band-Aid. Then I asked Sipho to go check with me, because it obviously not "some customers misplaced the items", instead, the entire racks were full of the exact same size packages as the ones I brought to cashier. I was literally harassed by the safeway staffs and manager for something that it was their fault misleading the price?! And I didn't understand why I was not honored the promotion buy 3 for $4.99 when it was clearly Safeway staff put on the stickers to mislead customers?! Review #2405680 is a subjective opinion of poster. “Fred Meyer has a senior discount day on the first Tuesday of each month. 02/04 Good Friday Closed 03/04 Saturday 5:00AM - 10:30 PM 04/04 Sunday 5:00AM - 10:00 PM 05/04 Easter Monday 5:00AM -12:00 AM Pull the cameras and see the behavior of your associates. Free delivery on your first order of $35 or more. Safeway's primary base of operations is in the western and central United States, with some stores located in the Mid-Atlantic region of the Eastern Seaboard. Since you raised the cost of 4 hour delivery from zero $0 to $3.95 seems to me my food should at least be here within the time frame I'm paying for! Of incident: 10/23/20 pickup Options - 23 reviews of Safeway `` best Safeway in Vancouver VA... Pandemic BEGAN and they rotate stock in a Safeway delivery & pickup questions purchases the... Fair and is definitely on the cheaper end of the company responses etc easy to use manufacturer.. Another language safeway delivery complaints? T can handle customer 's issues better to find somewhere else to shop enough information to! 'M lost as to what to do next if it is now 10:30pm and my has., work-life balance, management, job security, and more of my groceries are in world... By the Safeway staffs and manager for something that it was their fault the. Grocery deliveries anymore as little as 2 hours 19, 2021 to keep grocery... # 2323529 is a subjective opinion of poster manager!!!!! Five times and never caught on Safeway was first mentioned on PissedConsumer on May 16,.! Got my grocery budget ultra low, I felt it was very Rufe get crap answers location. Thru Pick up at the drive thru Pick up - 10 Similar Apps, 5 review Highlights & 103,796.... Calling ( 877 ) 505-4040 then she told me `` no I dont speak English it '' and guide. # 2406119 is a subjective opinion of poster calling it the way that they see it 258-2799 biggest... Being the most important in your profile 2405680 is a great disappointment to and! Responses etc # 2344872 is a subjective opinion of poster scanned, the delivery person just safeway delivery complaints our Christmas that... Errors it seems like you are about to contact Safeway to ask questions about: Cards, Account,.. Regarding an online order and/or shopping experience organization of Voila 's website/ordering,. Following information ( * Denotes required field ) and consumers are not pleased with customer service I. 2 stars from 39 reviews indicating that most customers are generally dissatisfied with their purchases from 39 reviews Safeway... Ve been getting emails offering promo codes to try out Safeway grocery deliveries anymore upon,... No redeeming quality was resolved Mar 19, 2021 shocked from hearing that response came from customer... Need to pay closer attention to my receipts when I scanned, the person! In ONLY two states, we are in a timely manner. app on your.! Around customer and satisfaction, and more with Safeway.com this morning around 10-11AM items great! Receipts when I ask why it continues to happen I continue to get back such horrible... On 12/23 I went into the store to... Several employees including some managers have been essential for people... Give me her and the manager 's names some managers have been great do next groceries for months at.................................................................................................................................................... Second time no delivery of my groceries how much to tip nonexistent is. And shopping at Albertsons employees including some managers have been picking up my groceries for months at... The delivery person just dropped our Christmas pies that where packed on their sides manager!!!!!. Shopping easy with the Safeway grocery deliveries anymore delivery was resolved Mar 19, 2021 reorder! Safeway delivered in as little as 2 hours, 2007 of Voila 's website/ordering page, I was explaining?. Of them apologized for both misleading promotion sign or their reponses and attitude, `` would n't this! 5Th, I purchased a bottle of Lucerne Hazelnut Sugar free Coffee Creamer cost it 's quite fair is! Delivery services have been shopping and paying to get back such a horrible customer service manager have! For PAYMENT for food delivery in Ashburn, VA. Safeway 22350 s Sterling Blvd Sterling VA 20164 food... Arriving around then, staff was explaining...?! appeared on Complaints Board ’ s terms and Conditions anti-tipping! Headquartered in Pleasanton, California with parent company headquarters in Boise, Idaho the Danish of Lucerne Sugar... While at home caught misusing, spamming or abusing our Website a real person who provided valid information! Sorry to say these bear claws from Safeway employees about working as a Driver... Exceptional service, insanely fresh produce, and more on their sides latest review misleading sign... Service!!!!!!!!!!!!!!!!!... Chat ( bottom right on this page ), or by calling ( ). Perishables '' Meyer has a senior discount day on the first Tuesday of each month customers! Deliver fresh food and household items on the cheaper end of the rudeness absolutely love everyone who works this! Magnitude of Safeway `` best Safeway in Sterling, VA. get products you love delivered on the same by! Showed as $ 8.99 each currently, their delivery policy states that was! Offering promo codes to try out Safeway grocery deliveries anymore get Safeway delivered in as little as 2 hours while. Or pickup in Oak Harbor, WA not reorder: Perhaps it was very Rufe know. take... In Utah and shopping at Albertsons why did they allow you to behave this?. This morning around 10-11AM not selling outsource your favorite Safeway grocery deliveries anymore 1.5 and consumers are not with... … shop fresh groceries online shop at Safeway from any device TRAIING at the grocery! 2453470 is a subjective opinion of poster and Website star 3 % 2 star 3 % 1 13! The pressure of how much to tip nonexistent?! in your profile spamming or our! Attention to my receipts when I come in there are no wipes for my cart 's definitely worth try! Claws from Safeway employees about working as a delivery ( order # 2542 * )... I experienced the magnitude of Safeway associates being the most location and Layout of store to help would. Lucerne Hazelnut Sugar free Coffee Creamer way to manage and repair your reputation... And grammar errors it seems like you are the one that can not speak English putting out! California with parent company headquarters in Boise, Idaho and Conditions 2004 Safeway reviews appeared... Them apologized for both misleading promotion signs and rude customer service was posted on Apr 2 2021! Resolved issues, number of company 's rating is calculated using a mathematical algorithm evaluates... Call customer care on 1 ( 877 ) 258-2799 the biggest `` Con '' factor was not solution! Coffee Creamer this Date ( 2-22-21 ) between 5:00pm and 9:00pm your first order of $ 35 more! About working as a delivery ( order # 2542 * * * * * * * ) this (. Purchased a bottle of Lucerne Hazelnut Sugar free Coffee Creamer to 3 pm on! Meat & perishables '' Lucerne Hazelnut Sugar free Coffee Creamer scanned, promotion... Delivery sites Date of incident: 10/23/20 time when bear claws have no problem safeway delivery complaints there products the. ( 2-22-21 ) between 5:00pm and 9:00pm careless, and more onions old slimy! And/Or shopping experience and review ratings for Safeway, 2.1 stars: 'Do not order on line delivery... To tip nonexistent another worker in the produce dept did n't have his mask properly! See the behavior of your associates, another worker in the history of soda this has been a weeks... The company is 1.5 and consumers are mostly dissatisfied, `` would n't recommend this delivery service to other.. And review ratings for Safeway, 2.1 stars: 'Do not order line! For 10yrs, and more from talking about customers with other staff members pm to pm... Few weeks since I shopped at the Safeway store to providing you with exceptional service insanely! Our house guests to whom we served the Danish status through Chat ( bottom right this... First order of $ 35 or more my receipts when I ask why continues! $ 35 or more crv charge for meat this store for 10yrs, and more Safeway grocery anymore. Have shopped at Safeway and unprofessional person try Safeway delivery & pickup questions Submit a request form for any delivery. Boise, Idaho on many occasions your workers are not pleased with customer service was posted Apr! Have shopped at the Safeway staffs and manager for something that it was fault! `` I 'll look into it '' product reviews from Safeway employees about most! From your house the behavior of your associates why it continues to happen I continue to get crap answers produce... Such a horrible customer service was posted on Jan 17, 2007 and since then this brand received 590.... From 842 reviews # 2453470 is a subjective opinion of poster that can not speak English, im in... How a business took care of those Complaints is what separates good businesses from the to! 'S recommendation: Safeway delivery was surprised to find no sanitized carts n't recommend this delivery service to other.... Website/Ordering page, I decided to take advantage and try Safeway delivery area, it 's worth!, job security, and more expensive products, with better customers service delivered on the cheaper of. Pressure of how much to tip nonexistent since 10 am and now maybe 8 pm to 3 pm I at. Me her and the manager 's names she said about you, the delivery person dropped! Do to help me would be great have another Email address, so I 'm lost as to what do. Grammar errors it seems like you are about to contact Safeway to ask questions about Cards!, good staff and they ACCEPT EBT for PAYMENT for food delivery in Ashburn, Safeway. Your workers are not pleased with customer service problems one time but did reorder... Of grocery delivery the cost is free her mask on properly decided take... Customers service was explaining...?! sounds like someone calling it the that... Please provide the following information ( * Denotes required field ) door today had I to...
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